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Get your (CAPS) Certified Aging in Place Specialist Designation to Increase Business Opportunities

HBAM is offering you the opportunity pursue a specialization in an increasingly active market, Boomers and beyond.

The Certified Aging-in-Place Specialist (CAPS) designation program teaches the technical, business management, and customer service skills essential to competing in the fastest growing segment of the residential remodeling industry: home modifications for the aging-in-place, whether remodeling or building homes with the aging buyer in mind.

The NAHB Remodelers Council, in collaboration with the AARP, NAHB Research Center, and NAHB Seniors Housing Council, developed this program to provide comprehensive, practical, market-specific information about working with older and maturing adults to build a home or remodel their homes for aging-in-place.

Overview of the CAPS Program

In a three course program, CAPS teaches the the strategies and techniques for marketing, designing, and building aesthetically enriching, barrier-free living environments.

This program goes beyond universal design: CAPS addresses the communication and technical needs to a specific market. CAPS adds value to that knowledge by providing insights into how to market to and work with the demographic group.

How does the designation process work? For the CAPS designation, three classes must be taken. A test is given after each class. Upon successfully completing all three classes, candidates apply to NAHB University of Housing for a certificate of graduation ($145/$245). Graduates receive a certificate, press release, lapel pin and the right to use the CAPS designation following their name in all business promotion and are verified through a listing on the NAHB website by the NAHB Remodelers Council as Certified Aging in Place Specialists (CAPS) which provides additional marketing value.

  • Business Management for Building Professionals:

    Learn practical and applicable management skills, get a solid foundation in planning, organizing, staffing/directing and controlling through use of case studies and sample forms.
    (holders of certain certifications are exempt from this course - see below *)

  • Marketing and Communication Strategies for Aging and Accessibility (CAPS I):

    Background on the older adult population; communication techniques; common building and remodeling expenditures and projects; accessing the aging-in-place remodeling market.

  • Design/Build Solutions for Aging and Accessibility (CAPS II):

    Codes and standards; common barriers and solutions; product ideas and resources.

Upon completion of the CAPS coursework, participants receive a graduation application. Participants must complete and submit the graduation application to NAHB University of Housing before they can use the "CAPS" designation.

For more information about this program, please contact the Professional Designation Help line at 800-368-5242 x8154 or via email at designations@nahb.com, or view the links below:

>>> Learn more about the Designation Process (pdf)

>>> View more info on the CAPS program

>>> View a list of currently designated companies - You will be added to this list upon graduation

>>> View the CAPS Graduation Requirements

*This class may not be required if you already have a designation with a business component. Call the Professional Designation Help Line at 800-368-5242 ext. 8154 to verify the exemption.

Registration Information

Each class must be registered for and paid for separately. The cost of each class depends on your membership status in NAHB and/or NARI, and is as follows:

    • $195 for NAHB and NARI members

    • $245 for non-members

    • $170 for NAHB Remodelers Council members

    Please note that there is also a one-time $145 ($245 for non-members) Graduation Application Fee paid to NAHB after you have sucessfully passed all of the required classes.

    All classes includes Continental Breakfast, Lunch and afternoon snack

    Business Management for Building Professionals

    March 26, 2008 - Westborough, MA

    Marketing & Communications Strategies for Aging & Accessibility (CAPS I)

    May 16, 2008 - Westborough, MA

    Design/Build Solutions for Aging and Accessibility (CAPS II)

    June 20, 2008 - Westborough, MA

    Bay State Gas Company
    300 Friberg Parkway, Westborough, MA
    8:30 AM to 5:00 PM


Locations and Directions

Bay State Gas Company
300 Friberg Parkway, Westborough, MA



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